NCR-registered debt counsellors are held accountable by the standards set out in the National Credit Act, enforced by the National Credit Regulator. It is crucial to ensure that your debt counsellor is registered by the NCR before signing up for debt review. Here is how you can verify the registration status of a debt counsellor with the NCR:
Visit the NCR's Website
Check the debt counsellor's registration on the NCR website. You will need to have the debt counsellor's NCR registration number to be able to do this. Your debt counsellor should clearly display this and provide it to you on request. For example, Debt Sage's registration number is 1295.
Call the NCR
You can call the National Credit Regulator's call centre to verify the registration details of the debt counsellor on 0860 627 627. You can provide them with the necessary details of the debt counsellor, and they should be able to confirm whether the counsellor is registered.
Look out for Red Flags
The NCA introduced debt counselling as a remedy for over-indebted consumers and set strict guidelines for the process. These guidelines must be followed by all debt counsellors. If a debt counsellor is hesitant to provide their registration details or if you find discrepancies in the information provided, it could be a red flag.
Always ask for official documentation that proves the debt counsellor’s registration with the NCR. Keep in mind that the registration status of debt counsellors can change, so it’s essential to check for the most updated information.
At Debt Sage, our debt counsellors are fully registered by the NCR. We are helping thousands of over-indebted consumers get rid of debt. Find out if you qualify for debt counselling.