What is the NCR Debt Help System?

The NCR Debt Help System is a database listing all the people who have applied for debt review. It shows the status of their application. The NCR Debt Help System is linked to the credit bureaus. Once a consumer completes debt review, their debt counsellor will update the Debt Help System to show "F2 status" for that consumer. That means they have paid up all their debts and that a debt review clearance certificate can be issued, signalling the end of a successful debt review process. According to the National Credit Act, a debt counsellor must issue the clearance certificate when the consumer has paid off all accounts under debt review. Only an NCR-registered debt counsellor can do this because they are authorised to access the NCR Debt Help System.

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